SHIPPING
Shipping Policy
At Treasure Den Vault, we work hard to ensure your order reaches you as quickly as possible. Please review the details of our shipping policy below:
Processing Time
- All orders are processed within 2–5 business days after payment is received.
- You will receive a confirmation email with tracking information once your order has shipped.
Shipping Times
- Standard delivery typically takes 7–14 business days.
- In some cases, delivery may take up to 30 days depending on carrier delays, customs processing, or other factors outside our control.
Delays & Responsibility
- We are not responsible for delays caused by shipping carriers, customs, or incorrect shipping addresses provided by the customer.
- Once your order has been shipped and transferred to the carrier, the risk of loss passes to you.
Tracking Orders
- A tracking number will be provided once your order is shipped. Please allow up to 48 hours for tracking information to update.
Lost or Stolen Packages
Treasure Den Vault is not responsible for lost or stolen packages confirmed as delivered to the address provided. If you experience this issue, please contact the shipping carrier directly.
Returns & Exchanges
ALL SALES ARE FINAL. We do not accept returns, exchanges, or cancellations once an order has been placed. Please double-check your selections before completing your purchase.
Contact Us
If you have any questions about shipping, returns, or exchanges, please email us at treasuredenvault@gmail.com.